Effective Date: March 1, 2024
1. Information We Collect
Personal Information: When you create an account, book an appointment, or interact with our platform, we collect personal information such as your name, email address, phone number and location.
Usage Data: We collect information about your interactions with our platform, including IP address, browser type, device information, pages visited, and time spent on our site.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand how you use our site, personalize your experience, and deliver relevant advertisements.
2. How We Use Your Information
To Provide Services: We use your personal information to create and manage your account, process bookings, and connect you with aesthetic and wellness providers.
Communication: We may use your contact information to send you updates, confirmations, and promotional materials. You can opt out of marketing communications at any time.
Improvement of Services: Usage data helps us analyze how users interact with our platform, allowing us to improve our services, user experience, and functionality.
Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
With Service Providers: We share your information with wellness centers and medspas you choose to book appointments with. These providers are bound by their own privacy policies and terms of service.
Third-Party Vendors: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and marketing.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Your Choices
Account Information: You can update or delete your account information by logging into your account. Please note that we may retain certain information as required by law or for legitimate business purposes.
Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to reject cookies, but this may limit your ability to use certain features of our platform.
Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or bookings.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
7. International Data Transfers
If you are accessing our platform from outside the United States, your information may be transferred to and processed in the United States. By using our platform, you consent to the transfer of your information to the United States and its processing under U.S. laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of the platform after any changes signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at mail@trymaintain.com.
By using tryMaintain.com, you agree to this Privacy Policy. If you do not agree, please do not use our platform.