Effective Date: March 1, 2024
1. Account Creation
To use the full features of the Maintain platform, you must create an account.
Account creation requires the provision of accurate and complete information, including email and phone number verification.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Use of the Platform
Maintain is a platform that connects users with aesthetic and wellness providers.
Users can find, compare, and book appointments with licensed providers through the platform.
You agree to use the platform for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the platform.
3. Booking Appointments
Bookings made through Maintain are subject to the terms and conditions of the respective service providers.
Maintain is not responsible for the services provided by the wellness centers and medspas or any issues arising from the appointments booked through the platform.
Users are encouraged to communicate directly with providers or centers for any specific queries or concerns related to their appointments.
4. Payments and Fees
Fees for appointments and services are determined by the respective service providers and are clearly stated on the platform.
Payment methods and policies are subject to the terms of the respective providers.
Maintain does not handle payment transactions; all payments are processed directly by the service providers.
5. Cancellation and Refund Policy
Cancellation and refund policies vary by provider. Please review the specific terms of each provider before booking.
Maintain is not responsible for refunds or cancellations; these must be handled directly with the service provider.
6. Privacy and Data Protection
Your privacy is important to us. By using the platform, you consent to the collection and use of your personal information in accordance with our Privacy Policy.
We take reasonable measures to protect your personal information, but we cannot guarantee absolute security.
7. User Conduct
You agree not to engage in any conduct that may harm the platform, its users, or its service providers.
You may not use the platform to transmit any harmful, unlawful, or objectionable content.
8. Intellectual Property
All content on Maintain (tryMaintain.com), including text, graphics, logos, and software, is the property of Maintain or its content suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, or create derivative works from any content on the platform without express written permission.
9. Limitation of Liability
Maintain is a platform that connects users with service providers; we are not responsible for the quality of services provided by third parties.
To the fullest extent permitted by law, Maintain disclaims all warranties and liabilities related to the use of the platform.
10. Changes to Terms
Maintain reserves the right to update or modify these terms at any time without prior notice. Your continued use of the platform constitutes acceptance of any changes.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
12. Contact Information
For any questions or concerns regarding these terms, please contact us at mail@trymaintain.com.
By using tryMaintain.com, you agree to these terms and conditions. If you do not agree, please do not use our platform.